Legal information

Alturion LLC

Phone: (562) 685-8813

Email: [email protected]

Alturion LLC operates this website and the phone line listed here. On this page, "we" means Alturion LLC.

Acceptance and scope

By accessing or using this website, you agree to these Terms and Conditions and the other notices on this page. If you do not agree, do not use the website. Additional written terms may apply to a quote, purchase or other service. If a separately signed agreement conflicts with these general terms, that agreement controls for its subject.

What this website provides

This website gives information about Alturion LLC's clear, two-component protective coating, the surfaces it suits and how it is applied. It is not a coating sales agreement or a warranty.

Technical information is for your review. Confirm current, application-specific efficacy and regulatory claims with Alturion LLC before specification. Confirm suitability for the specific material, existing finish and intended use before specification. Protection depends on the coating remaining intact.

Photographs and graphics on this website are illustrations, not customer installations or proof of results. Coating schematics and sequences are simplified illustrations, not measurements.

Content on this website is general information. It is not legal, safety or other professional advice, and it does not create a professional relationship.

Quotes and purchases

This website does not take orders or payments. A quote, order or purchase is covered by the written terms Alturion LLC provides for it, including price, payment, delivery and any warranty.

Acceptable use

You may use this website only for lawful purposes. You may not:

• interfere with the website, its security or another person's use;
• attempt unauthorized access to the website, its systems or its providers;
• introduce malicious code, automated abuse, excessive load or deceptive traffic;
• use the website to violate law, privacy, intellectual-property or other rights;
• misrepresent the website, its content or your relationship with Alturion LLC; or
• copy, scrape, reproduce or distribute protected material except as law or an express license permits.

Ownership and permitted use

Alturion LLC and its licensors retain their rights in the website, design, text, graphics and brands. You may view and print these pages to review the coating. That permission does not transfer ownership or allow republication, resale or removal of notices.

Third-party names, marks and services belong to their owners. Referring to them does not imply endorsement.

Calls, texts and communications

Please do not send confidential, payment, health or other sensitive information in a call, text or message.

Calls. Our phone line, (562) 685-8813, is answered by an AI voice assistant. See AI assistants below.

Texts. These terms apply whenever Alturion LLC offers text messages. No text opt-in appears until then.

What we text. If you agree, Alturion LLC texts you about your inquiry.

How you agree. You agree by ticking a box that is never ticked for you, or by texting us first. Consent is not a condition of purchase.

Frequency and cost. Message frequency varies. Message and data rates may apply.

Stopping and help. Reply STOP to any text to stop them, or HELP for help. You can also email [email protected] or call (562) 685-8813.

Your number. We do not sell or share your mobile number, or your consent to receive texts, with third parties or affiliates for marketing. Carriers are not liable for delayed or undelivered messages.

A visit or an ordinary inquiry is never treated as permission to call, text or market to you.

Availability and changes

We may improve, change, suspend or discontinue content or features. We do not promise that the website will always be available, uninterrupted, current, complete or error-free. We try to correct material errors after they are identified.

Disclaimers

To the maximum extent permitted by law, the website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Nothing on this page excludes a warranty or right that cannot lawfully be excluded.

We are not responsible for carrier delays, network failures, external websites, provider outages or interruptions outside our reasonable control.

Limitation of liability

To the maximum extent permitted by law, Alturion LLC and its members, employees, contractors, licensors and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or use arising from the website. Where liability cannot be excluded, it is limited only to the extent the law permits.

Governing law and disputes

These terms are governed by the laws of California, without regard to conflict-of-law rules, except where another law must apply. Subject to rights that cannot be waived, disputes will be resolved in the state or federal courts serving Los Angeles County, California.

Changes to these terms

We may update these terms when the website, law, providers or our practices change. The new version will appear on this page with its updated date. Changes apply going forward unless law requires otherwise.

Phone

When you call (562) 685-8813, you speak with an Alturion LLC AI voice assistant, not a person. It tells you so at the start of the call, along with the notice that calls may be recorded and transcribed.

It answers basic questions about Alturion LLC and the coating and takes a message with any name, number and details you choose to give. It does not transfer calls. Messages go to Alturion LLC staff for review.

Its answers are general information and carry the same qualifications as this website. Confirm application-specific requirements with Alturion LLC before specification.

Website chat

We plan to add an AI assistant to website chat, labeled "Ask Alturion LLC". It will identify itself as the Alturion LLC AI assistant, and this page will describe what it collects before it goes live.

Who is responsible

Alturion LLC operates this website and the phone line listed on this page. This policy explains what we receive and the choices you have.

Information we receive

This website. The pages are static. They have no forms, no chat window and no analytics, and our own scripts set no cookies and use no browser storage. Cloudflare, which serves the pages, receives ordinary request and security information needed to deliver and protect the site, such as the time, the page requested, the response status and coarse network information.

Calls. When you call (562) 685-8813, you may give your name, a callback number, a message and project details. The phone system also logs caller ID and call history. Calls are transcribed, and we keep the transcript, a summary and the inquiry details taken from it.

Email and mail. When you email [email protected] or write to us, we receive what you send.

Why we use it

We use information to answer your inquiry, keep a record for staff review and follow-up, protect the website and keep records the law requires. Staff may receive an internal text alert about a new inquiry; that alert is a staff message, not a message to you. A visit alone is not marketing consent.

Your communication choices

An inquiry, a marketing email, a call and a text message are separate decisions, and optional choices are never preselected. You can withdraw a choice by replying STOP to an active text program or by using the contact information on this page. Mobile numbers and text consent are never shared with third parties for their marketing.

Service providers

Cloudflare hosts this website. HighLevel (LeadConnector) runs our phone line, the AI voice assistant, call transcripts and summaries, and contact records. We may use other service providers only for functions the website or phone line actually uses.

Each provider controls its own systems and may apply its own terms and privacy notice. We may also disclose information when reasonably necessary to comply with law, protect rights and safety, or act on your direction.

Retention and security

We keep information only for the period reasonably needed for these purposes, including any legal obligations, and then dispose of or deidentify it. No Internet service can guarantee perfect security; we use safeguards appropriate to the website and phone line and investigate issues we identify.

Children

This website is about surface coatings and is not directed to children. We do not knowingly collect information from children.

Outside the United States

Alturion LLC is based in the United States. If you visit from elsewhere, your local law may give you additional rights.

Changes to this policy

We may update this policy when the website, providers, law or our practices change. The current version and its date stay on this page.

What this website uses today

Fonts. Our fonts are served from this website, so your browser does not request them from a font service.

Cookies and browser storage. Our own scripts set no cookies and use no browser storage, such as local or session storage.

Analytics, chat and advertising. This website has none of them, so there are no optional choices to make today.

Hosting. Cloudflare delivers the pages and sets no cookies on them.

If we add optional technology

Before any optional cookie or storage runs, this section will list it, and a Cookies and Preferences control will offer Accept, Reject and Manage with equal weight. Optional categories begin off. Closing the choice, scrolling or continuing to browse is never acceptance. A Global Privacy Control signal keeps marketing and advertising off.

Your browser settings

You can block or delete cookies and stored site data in your browser's settings.

Your rights

Depending on where you live and the processing involved, you may have rights to know or access personal information, obtain a copy, correct inaccurate information, request deletion, opt out of certain sale or sharing, withdraw consent, and receive equal service when you exercise a right.

California residents may request access, deletion, correction and opt-out of applicable sale or sharing. We will not discriminate against anyone for exercising a privacy right. The exact right and any exception depend on law and the processing involved.

Do not sell or share my personal information

Alturion LLC does not sell or share personal information.

You can still tell us not to sell or share your personal information, now or in the future. Email [email protected] with "Do not sell or share" in the subject, call (562) 685-8813, or write to the address above, and we will honor it.

How to make a request

Email [email protected] or mail your request to the address above. Include your full name, the phone number or email address you used with us, the right you want to exercise and enough detail to locate the information. Please do not send unnecessary sensitive information.

We may need to verify your identity and authority before completing a request, so information is not disclosed or deleted for the wrong person. An authorized agent may be asked for proof of authority. California requests are generally answered within 45 days, subject to verification, exceptions and extensions permitted by law.

Services we use

This website and our phone line use independent services: Cloudflare for website hosting, and HighLevel (LeadConnector) for the phone line, AI voice assistant and contact records. They control their own systems, terms and privacy practices.

Links

A link to another website is not an endorsement or a guarantee. That website's own terms and privacy practices apply, and we are not responsible for its content.

Affiliate and advertising programs

None currently enabled.

We want this website to be usable by everyone, including people with disabilities. We design for semantic structure, keyboard operation, visible focus, readable contrast, text alternatives, reduced motion, responsive layouts and clear controls. Accessibility is an ongoing practice, not a claim that every page or third-party service is error-free.

What this website supports. A Skip to content link, keyboard access to every control with a visible focus ring, text descriptions for meaningful images, animations that stop when your device asks for reduced motion, phone layouts without sideways page scrolling, and pages that stay readable with JavaScript turned off.

If you encounter a barrier, email [email protected] or call (562) 685-8813. Include the page address, the barrier and, when useful, the assistive technology or browser you use. We will review the report and work toward a reasonable resolution.

For questions about these terms, privacy, cookies or data rights, email [email protected] or call (562) 685-8813.

Mail may be sent to:

Alturion LLC

Copyright © 2026 Alturion LLC. All rights reserved.